FedEx review by Len Pottie
Len Pottie
I have been a Fedex customer for close to 30 years, including the Covid years, and the service was outstanding. Not anymore. Something terrible is happening at fedex. The service is terrible. I cannot track my packages. The last one took 3 days to get to me. I was told it was on a truck on 2 different days. When I went to the local warehouse,a long time employee told me that it had NOT been on a truck, and that everything at Fedex was a mess since the new changes, employees were being yelled at by customers who were frustrated, and that many employees wished they could work elsewhere. I know one thing - their Mantra of"when it absolutely, positively has to be there on time, call Fedex" That is now a joke. No wonder that their customer rating is now 2.09 on a scale of five. Do you know what they are going to do about it. NOTHING
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PRITAM CHAUDHARI
FedEx is not serious in anyway. My package was at Mumbai facility on 4th Nov 2024 & it was with them till 20th Nov 2024 saying pending for Custom clearance and difficult to reach the right ones to have an update. Additionally when it arrived on 21st in Hinjewadi and on portal saying package will deliver on same day before 8th pm and it was not delivered saying "Delivery exception. Incorrect address" where as when I called one of known person he was saying it is late to deliver. Service is very pathetic
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Aldar
The parcel was not delivered on time, I called to ask to leave it at the nearest post office, and the parcel is still somewhere on the way. When you call support, they say wait for the package to arrive. When will the package arrive 281480057235?
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Rajesh Gulia
Delivery boy passing a wrong information, without any visit he did update the status consignee isn’t available. Whereas 3-4 persons are available every time on company’s gate.
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Jagraj singh
No information about tracking id 779665110607 for the last 12 days only message waiting for item.
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Tupper Mary
I never received my order.
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N Venkateswara Rao
No information while tracking the package with tracking no and also delay while comparing with olden days.
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