FedEx review by Jennifer Klym

Unfortunately FedEx is the only company that ships animals so my company have to use them to ship our reptiles. I have always always requested overnight priority and pay the extra for the service as well. FedEx on numerous occasions has been late with delivery, delivery to the wrong place, many animals arriving dead do to their negligence, never hold themselves accountable for the simple reason they say they are not responsible for perishable items. I even when to the Que FedEx station in Mirable , the employee at counter I spoke to in English told me this is Quebec and to learn to speak French. Very very unprofessional.

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Other comments

  • FedEx is not serious in anyway. My package was at Mumbai facility on 4th Nov 2024 & it was with them till 20th Nov 2024 saying pending for Custom clearance and difficult to reach the right ones to have an update. Additionally when it arrived on 21st in Hinjewadi and on portal saying package will deliver on same day before 8th pm and it was not delivered saying "Delivery exception. Incorrect address" where as when I called one of known person he was saying it is late to deliver. Service is very pathetic


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  • The parcel was not delivered on time, I called to ask to leave it at the nearest post office, and the parcel is still somewhere on the way. When you call support, they say wait for the package to arrive. When will the package arrive 281480057235?


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  • Delivery boy passing a wrong information, without any visit he did update the status consignee isn’t available. Whereas 3-4 persons are available every time on company’s gate.


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  • No information about tracking id 779665110607 for the last 12 days only message waiting for item.


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  • I never received my order.


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  • No information while tracking the package with tracking no and also delay while comparing with olden days.


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