FedEx review by Nicole Baquet

I hate FedEx with a passion and would never advise anyone to utilize their service. They don’t care about their customers enough to knock on the door when leaving a package. Their delivery notifications app doesn’t work properly and the delivery time notifications are off by almost a hour. FedEx will tell you they don’t have to knock on the door when delivering a package unless a signature is required. I’ve got over 10 packages stolen not knowing companies are using fedex until the last minute. I’ve never had a stolen package with USPS, DHL(they call you when pulling up to your door) or UPS. They care and have excellent customer service unlike fedex. Don’t waste your time reporting a missing package to fedex or the BBB they could care less.

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Other comments

  • FedEx is not serious in anyway. My package was at Mumbai facility on 4th Nov 2024 & it was with them till 20th Nov 2024 saying pending for Custom clearance and difficult to reach the right ones to have an update. Additionally when it arrived on 21st in Hinjewadi and on portal saying package will deliver on same day before 8th pm and it was not delivered saying "Delivery exception. Incorrect address" where as when I called one of known person he was saying it is late to deliver. Service is very pathetic


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  • The parcel was not delivered on time, I called to ask to leave it at the nearest post office, and the parcel is still somewhere on the way. When you call support, they say wait for the package to arrive. When will the package arrive 281480057235?


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  • Delivery boy passing a wrong information, without any visit he did update the status consignee isn’t available. Whereas 3-4 persons are available every time on company’s gate.


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  • No information about tracking id 779665110607 for the last 12 days only message waiting for item.


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  • I never received my order.


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  • No information while tracking the package with tracking no and also delay while comparing with olden days.


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