FedEx review by Ihab Abdelmeguid

please i lost expensive item it was camera sony 1600$ / it supposed to deliverd at juli first 2023 / unfortunately i deceided to return it to the store and the dealer said you can refuse it at delivery time and you can follow it with new tracking number .. unfourtunately it was wrong methode .. then after delivering one minute i saked the driver and she asked her manager and said take it from him .. i thought this camera has been returned to the store and i asked the dealer after 2 weeks he saud i didnt receive it and this is wrong methode you have to call fedex .. and when i called fedex they said this package has been allready delivered at juli first . and we dont know thing about this wrong returning .. and after one week i asked the driver and she contact her manager and explained him the location weher she put this pakage in .. and she said take his number and call him .. i called him and he said i will looking into it ... and after 3 days he called me and said this package has been lost and dont looking for it .!! Unfortunately this guy is the reasen of this problem becase she called him to ask him and he ( said take it from him ) and the driver said this is his fault .. and i think he found it and stole it because he said dont looking fot it agin .. and he know the exact location where she put it in ..every time i contact fedex they said we cant open investigation file after 3 monthes .. i went to the shipper in NJ to ask and he said the last update this has been delivered at juli 1 and we dont know any thing about it .... please ..realy i dont konw what should i do .. i need help . Just investigation file because the driver still remember me and if you ask her she can help

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Other comments

  • FedEx is not serious in anyway. My package was at Mumbai facility on 4th Nov 2024 & it was with them till 20th Nov 2024 saying pending for Custom clearance and difficult to reach the right ones to have an update. Additionally when it arrived on 21st in Hinjewadi and on portal saying package will deliver on same day before 8th pm and it was not delivered saying "Delivery exception. Incorrect address" where as when I called one of known person he was saying it is late to deliver. Service is very pathetic


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  • The parcel was not delivered on time, I called to ask to leave it at the nearest post office, and the parcel is still somewhere on the way. When you call support, they say wait for the package to arrive. When will the package arrive 281480057235?


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  • Delivery boy passing a wrong information, without any visit he did update the status consignee isn’t available. Whereas 3-4 persons are available every time on company’s gate.


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  • No information about tracking id 779665110607 for the last 12 days only message waiting for item.


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  • I never received my order.


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  • No information while tracking the package with tracking no and also delay while comparing with olden days.


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