FedEx review by Johnson

Lost my AC unit TWICE!! In 114° heatwave weather. They then started a new order and have delayed it another 5 days! I have never been so disgusted with FedEx and all my life. People have died from this heat wave in California. And it's a simple process. They claim to have lost the label the first time well why didn't they contact the distributor? No they had to make lies and say that they did orders and they accelerated things. Now I've had to repurchase after getting a refund and arguing 5 days to get it. And they again are doing the same thing with promising it would be here Friday the 12th of 2024. Then they said Saturday 7:13/2024 and now they're delaying it and saying it'll be monday! With no good reason. THIS IS A MEDICAL ACCOMMODATION FOR MY DISABILITY. THEY SAY THEY'VE ESCALATED IT AT LEAST SEVEN TIMES AND NOTHING HAS HAPPENED. ANYONE KNOWS A GOOD ATTORNEY SEND THEM MY WAY!

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Other comments

  • FedEx is not serious in anyway. My package was at Mumbai facility on 4th Nov 2024 & it was with them till 20th Nov 2024 saying pending for Custom clearance and difficult to reach the right ones to have an update. Additionally when it arrived on 21st in Hinjewadi and on portal saying package will deliver on same day before 8th pm and it was not delivered saying "Delivery exception. Incorrect address" where as when I called one of known person he was saying it is late to deliver. Service is very pathetic


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  • The parcel was not delivered on time, I called to ask to leave it at the nearest post office, and the parcel is still somewhere on the way. When you call support, they say wait for the package to arrive. When will the package arrive 281480057235?


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  • Delivery boy passing a wrong information, without any visit he did update the status consignee isn’t available. Whereas 3-4 persons are available every time on company’s gate.


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  • No information about tracking id 779665110607 for the last 12 days only message waiting for item.


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  • I never received my order.


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  • No information while tracking the package with tracking no and also delay while comparing with olden days.


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