FedEx review №79606 by Stacey | statuspnr

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2

FedEx has become very disappointing recently. CONSTANTLY using that horrible smartpost and rarely ring the doorbell or knock on the door when they leave a package. And if that's not bad enough with all this package stealing right in broad daylight, they leave it right at the front door and dont even tried to hide it to deter thieves! When I called the FedEx national customer service about ringing the bell or knocking, the customer service rep was so rude and told me the drivers are no longer REQUIRED to knock or ring the bell. So they dont?? Really how hard is it after you get up from bending over to place the package, to ring a doorbell or knock on your way back up from placing the package right at the front door. You must like shelling out 100s of thousands of dollars in theft claims.

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lori paine

1

You dropped off 3 packages at my house August 14, 2025 and have not picked them up yet, even though I've called 5 times!!!! Ticket # C-201395956 PLEASE PICK THEM UP!!!!! The weather is ruining the packages

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Tibor

5

The driver missed the promised delivery so I called FedEx to find out what happened , they found the problem ; this being an apartment building and they did not have the code that gives access to the building .I know FedEx for a very long time I worked with them for decades they are the best.

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Nelson

5

Excellent service and helpful.

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Kim

4

Really, I would give this last delivery 4 1/2 stars. Mostly good, and i provided them with feedback, about my only minor criticism.

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Jay

1

Got a message that my package was out for delivery and would be delivered by 8/pm it was never delivered. Three days later got another message that it was delivered at 11:59am still no package. After doing some checking found out that even though it was addressed to me it was delivered to a Walgreens Store 15 miles away and I would have to go there and pick it up. What terrible service. I had been waiting for this package as it contained a part for a project I was trying to complete. THANK YOU FEDEX FOR YOUR WONDERFUL SERVICE.

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Merle L Arnold

2

FedEx use to be a very quick and dependable delivery service, anymore they are starting to suck! Twice now they have damaged my packages. I guess they just can't get GOOD DEPENDABLE HELP. Like so many other things anymore no one seems to care!

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