FedEx review by Balvinder Sandha

Very poor service, my order supposed to be delivered last Friday and I checked on line, it was showing on truck for delivery, when I didn’t get it by 7 pm and checked again and it was showing in Fede local facility. I thought because of late driver took it back. Next day on Saturday I though I can pickup from geez facility by my self and when I got there they told me that it’s still on border for custom clearance. Why it’s not showing in line the status showing on there system. It’s really frustrating if you want to talk somebody person, every time you have to face that automated machine which only give you information what you got on line. Very unhappy from fedx customer service

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Other comments

  • FedEx is not serious in anyway. My package was at Mumbai facility on 4th Nov 2024 & it was with them till 20th Nov 2024 saying pending for Custom clearance and difficult to reach the right ones to have an update. Additionally when it arrived on 21st in Hinjewadi and on portal saying package will deliver on same day before 8th pm and it was not delivered saying "Delivery exception. Incorrect address" where as when I called one of known person he was saying it is late to deliver. Service is very pathetic


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  • The parcel was not delivered on time, I called to ask to leave it at the nearest post office, and the parcel is still somewhere on the way. When you call support, they say wait for the package to arrive. When will the package arrive 281480057235?


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  • Delivery boy passing a wrong information, without any visit he did update the status consignee isn’t available. Whereas 3-4 persons are available every time on company’s gate.


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  • No information about tracking id 779665110607 for the last 12 days only message waiting for item.


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  • I never received my order.


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  • No information while tracking the package with tracking no and also delay while comparing with olden days.


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