FedEx review by Sherri Fewless

Your shipping is horrible. You don't bag packages on wet days, there is no care taken with the delivery. You don't even get items to the recipient on time according to the tracking number information and last but not least your drivers don't even check to see if they are delivering to the correct address. I wish companies would stop using your service or give purchasers the option to choose another provider. I cant even count the number of times i have had to deal with one or more of these problems in 2019 because there have been so many incidents. Including broken items horribly damaged boxes. One driver threw the box at my glass door. Thankfully it didn’t break it. You are the worst of all arrives nd your smart post is even worse at getting things to people on time.

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Other comments

  • FedEx is not serious in anyway. My package was at Mumbai facility on 4th Nov 2024 & it was with them till 20th Nov 2024 saying pending for Custom clearance and difficult to reach the right ones to have an update. Additionally when it arrived on 21st in Hinjewadi and on portal saying package will deliver on same day before 8th pm and it was not delivered saying "Delivery exception. Incorrect address" where as when I called one of known person he was saying it is late to deliver. Service is very pathetic


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  • The parcel was not delivered on time, I called to ask to leave it at the nearest post office, and the parcel is still somewhere on the way. When you call support, they say wait for the package to arrive. When will the package arrive 281480057235?


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  • Delivery boy passing a wrong information, without any visit he did update the status consignee isn’t available. Whereas 3-4 persons are available every time on company’s gate.


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  • No information about tracking id 779665110607 for the last 12 days only message waiting for item.


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  • I never received my order.


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  • No information while tracking the package with tracking no and also delay while comparing with olden days.


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