FedEx review by Jen
The only reason fedex gets two stars is that my packages did arrive and the wait time on hold with customer service was quick. My question is why bother calling me and saying I either have to be home to sign for the package or call them back to make other arrangements if their driver both times just knocks on the door and runs? I was sitting in my living room and watched him each time. The first shipment, when I immediately logged on to see the details tells me I signed for the package which he didn’t even give me a chance to do!!! He was halfway into the truck when I opened my front door! The second package, same thing although when I go online with my tracking number it tells me my package isn’t even in my city yet! I don’t get it Fedex! If my package went missing due to an internal theft or a porch pirate waiting to nab it if I wasn’t home, I have no recourse if your records indicate the driver got a signature. Train your drivers to abide by the rules to cover everyone’s butt.
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lori paine
You dropped off 3 packages at my house August 14, 2025 and have not picked them up yet, even though I've called 5 times!!!! Ticket # C-201395956 PLEASE PICK THEM UP!!!!! The weather is ruining the packages
Go to reviewTibor
The driver missed the promised delivery so I called FedEx to find out what happened , they found the problem ; this being an apartment building and they did not have the code that gives access to the building .I know FedEx for a very long time I worked with them for decades they are the best.
Go to reviewKim
Really, I would give this last delivery 4 1/2 stars. Mostly good, and i provided them with feedback, about my only minor criticism.
Go to reviewJay
Got a message that my package was out for delivery and would be delivered by 8/pm it was never delivered. Three days later got another message that it was delivered at 11:59am still no package. After doing some checking found out that even though it was addressed to me it was delivered to a Walgreens Store 15 miles away and I would have to go there and pick it up. What terrible service. I had been waiting for this package as it contained a part for a project I was trying to complete. THANK YOU FEDEX FOR YOUR WONDERFUL SERVICE.
Go to reviewMerle L Arnold
FedEx use to be a very quick and dependable delivery service, anymore they are starting to suck! Twice now they have damaged my packages. I guess they just can't get GOOD DEPENDABLE HELP. Like so many other things anymore no one seems to care!
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