FedEx review by Jen
Jen
The only reason fedex gets two stars is that my packages did arrive and the wait time on hold with customer service was quick. My question is why bother calling me and saying I either have to be home to sign for the package or call them back to make other arrangements if their driver both times just knocks on the door and runs? I was sitting in my living room and watched him each time. The first shipment, when I immediately logged on to see the details tells me I signed for the package which he didn’t even give me a chance to do!!! He was halfway into the truck when I opened my front door! The second package, same thing although when I go online with my tracking number it tells me my package isn’t even in my city yet! I don’t get it Fedex! If my package went missing due to an internal theft or a porch pirate waiting to nab it if I wasn’t home, I have no recourse if your records indicate the driver got a signature. Train your drivers to abide by the rules to cover everyone’s butt.
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PRITAM CHAUDHARI
FedEx is not serious in anyway. My package was at Mumbai facility on 4th Nov 2024 & it was with them till 20th Nov 2024 saying pending for Custom clearance and difficult to reach the right ones to have an update. Additionally when it arrived on 21st in Hinjewadi and on portal saying package will deliver on same day before 8th pm and it was not delivered saying "Delivery exception. Incorrect address" where as when I called one of known person he was saying it is late to deliver. Service is very pathetic
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Aldar
The parcel was not delivered on time, I called to ask to leave it at the nearest post office, and the parcel is still somewhere on the way. When you call support, they say wait for the package to arrive. When will the package arrive 281480057235?
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Rajesh Gulia
Delivery boy passing a wrong information, without any visit he did update the status consignee isn’t available. Whereas 3-4 persons are available every time on company’s gate.
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Jagraj singh
No information about tracking id 779665110607 for the last 12 days only message waiting for item.
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Tupper Mary
I never received my order.
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N Venkateswara Rao
No information while tracking the package with tracking no and also delay while comparing with olden days.
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