FedEx review №84424 by Shelly | statuspnr

FedEx review by

5

I was having a horrible experience with Fedex delivery. I had been expecting a package since 12/01/2019. I was tracking it daily. It would say it was on the truck for delivery. And it never showed up. Then it said no shipping details available. Then it said I had 10 days to drive an hour into the cities to pick it up myself. Thru all this I started calling. I was told 3 different times I would get a call back. Finally the call came at 9:30 PM. It was Suzanne from the St.Paul MN hub. After that call I still didn’t get my package. But we talked almost daily trying to track down my package and the issue. She told it me it would be delivered the 13th. Or she would deliver it herself. Well Friday the 13th. no package. Saturday the 14th I have my packages. Suzanne delivered them herself! In her own vehicle an hour one way from your facility. That is one excellent employee!

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lori paine

1

You dropped off 3 packages at my house August 14, 2025 and have not picked them up yet, even though I've called 5 times!!!! Ticket # C-201395956 PLEASE PICK THEM UP!!!!! The weather is ruining the packages

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Tibor

5

The driver missed the promised delivery so I called FedEx to find out what happened , they found the problem ; this being an apartment building and they did not have the code that gives access to the building .I know FedEx for a very long time I worked with them for decades they are the best.

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Nelson

5

Excellent service and helpful.

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Kim

4

Really, I would give this last delivery 4 1/2 stars. Mostly good, and i provided them with feedback, about my only minor criticism.

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Jay

1

Got a message that my package was out for delivery and would be delivered by 8/pm it was never delivered. Three days later got another message that it was delivered at 11:59am still no package. After doing some checking found out that even though it was addressed to me it was delivered to a Walgreens Store 15 miles away and I would have to go there and pick it up. What terrible service. I had been waiting for this package as it contained a part for a project I was trying to complete. THANK YOU FEDEX FOR YOUR WONDERFUL SERVICE.

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Merle L Arnold

2

FedEx use to be a very quick and dependable delivery service, anymore they are starting to suck! Twice now they have damaged my packages. I guess they just can't get GOOD DEPENDABLE HELP. Like so many other things anymore no one seems to care!

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