FedEx review by Elizabeth Lewis
Elizabeth Lewis
FedEx is very disappointing to me. My delivery dilemma began with the first schedule one on 12/12/2019. Three boxes from the same company as of 12/16 only box# 2 of 3 has been delivered. Box # 3 is scheduled for 12/17 and box#1 schedule pending. There are also two other separate orders due 12/13 and 12/14 which haven’t been delivered. What is insulting is that while on the phone with customer service assuring me that my packages are still in transit. My computers email says “Hi, Elizabeth we were unable to deliver...No Attempt made. The to add insult to injury I get an unable to enter/ delivery text will try again on Sunday 12/15. At 5pm security officer is still in front, after 5pm FedEx has my code to enter the building. I have sat everyday from AM until end of delivery time some days 8pm others 9pm from12/12 until today 12/16 in my wheelchair only to receive 1 package. Perhaps tomorrow 12/17 the other 4 will arrive. In the mean time UPS has delivered packages this week and they have ALL been on time and to my apartment door. In 2020 I will check all of my online stores as to who does their shipping. Any that do not use UPS or USPS I will not shop there. Your virtual assistant as is your tracking system is redundant. I am a senior citizen who disabled and relies on online shopping. This experience has caused me to rethink my consumer habits. I am sure all this will be looked upon as just one angry old senior citizen venting. Bare in mind how many of us use your company for shopping. Thank for your time.
Share your opinion on FedEx delivery, tracking or service
Other comments
-
PRITAM CHAUDHARI
FedEx is not serious in anyway. My package was at Mumbai facility on 4th Nov 2024 & it was with them till 20th Nov 2024 saying pending for Custom clearance and difficult to reach the right ones to have an update. Additionally when it arrived on 21st in Hinjewadi and on portal saying package will deliver on same day before 8th pm and it was not delivered saying "Delivery exception. Incorrect address" where as when I called one of known person he was saying it is late to deliver. Service is very pathetic
Go to review -
Aldar
The parcel was not delivered on time, I called to ask to leave it at the nearest post office, and the parcel is still somewhere on the way. When you call support, they say wait for the package to arrive. When will the package arrive 281480057235?
Go to review -
Rajesh Gulia
Delivery boy passing a wrong information, without any visit he did update the status consignee isn’t available. Whereas 3-4 persons are available every time on company’s gate.
Go to review -
Jagraj singh
No information about tracking id 779665110607 for the last 12 days only message waiting for item.
Go to review -
Tupper Mary
I never received my order.
Go to review -
N Venkateswara Rao
No information while tracking the package with tracking no and also delay while comparing with olden days.
Go to review
