FedEx review by Wanda
FedEx Ladson,SC facility for deliveries to Eutawville, SC is HORRIBLE! It is as if we don’t exist! Thus far in one month I have had 5 deliveries that either was late by a week or never delivered at all!!. One delivery stayed at the facility for 5 DAYS!!! Until I called, complained and called Chewy. Com and complained. My 3 dogs were completely out of food and their dog food was SITTING at the Ladson facility all week long!!!!! My Hello Fresh box NEVER arrived and we count on that service for our 3 meals each week!! We had no food!! The other 3 packages still haven’t arrived and I won’t hold my breath cause they are Xmas presents and I sure hope I get them!! This facility is poorly managed! They gave an excuse when my dog food was so late that our route driver quit. Not MY problem!! They should have ‘backup’ drivers for us. They said Eutawville was ‘too far out’. Well, I am sure I am not the only customer in our town WAITING on packages!! My next written complaint goes to corporate!!!
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lori paine
You dropped off 3 packages at my house August 14, 2025 and have not picked them up yet, even though I've called 5 times!!!! Ticket # C-201395956 PLEASE PICK THEM UP!!!!! The weather is ruining the packages
Go to reviewTibor
The driver missed the promised delivery so I called FedEx to find out what happened , they found the problem ; this being an apartment building and they did not have the code that gives access to the building .I know FedEx for a very long time I worked with them for decades they are the best.
Go to reviewKim
Really, I would give this last delivery 4 1/2 stars. Mostly good, and i provided them with feedback, about my only minor criticism.
Go to reviewJay
Got a message that my package was out for delivery and would be delivered by 8/pm it was never delivered. Three days later got another message that it was delivered at 11:59am still no package. After doing some checking found out that even though it was addressed to me it was delivered to a Walgreens Store 15 miles away and I would have to go there and pick it up. What terrible service. I had been waiting for this package as it contained a part for a project I was trying to complete. THANK YOU FEDEX FOR YOUR WONDERFUL SERVICE.
Go to reviewMerle L Arnold
FedEx use to be a very quick and dependable delivery service, anymore they are starting to suck! Twice now they have damaged my packages. I guess they just can't get GOOD DEPENDABLE HELP. Like so many other things anymore no one seems to care!
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