FedEx review №86916 by Gregory Lucas | statuspnr

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1

Dear Mr. Fred Smith (CEO), I really can't fathom how FedEx stays in business. FedEx is either understaffed, underpaid or plain just don't care whether it's sorters, drivers, holding facilities whatever it is, has fallen below standard. I had a package finally delivered after changing delivery dates 3-4 times an in a holding facility 20 miles from my house. If you want the consumer to use FedEx services then there must be change. Maybe incentive driven policies for employees and new company guidelines for overall attitude and performance. Y'all are the best because there was a movie made with FedEx delivering packages by a man who was a "Castaway" and still delivered even after years of being missing. I'm sorry for the low rating but me and my fiance didn't feel that FedEx deserved a higher rating due to letting loved ones down because of a delayed package. Best of luck to FedEx and thank you for the late late delivery.

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lori paine

1

You dropped off 3 packages at my house August 14, 2025 and have not picked them up yet, even though I've called 5 times!!!! Ticket # C-201395956 PLEASE PICK THEM UP!!!!! The weather is ruining the packages

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Tibor

5

The driver missed the promised delivery so I called FedEx to find out what happened , they found the problem ; this being an apartment building and they did not have the code that gives access to the building .I know FedEx for a very long time I worked with them for decades they are the best.

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Nelson

5

Excellent service and helpful.

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Kim

4

Really, I would give this last delivery 4 1/2 stars. Mostly good, and i provided them with feedback, about my only minor criticism.

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Jay

1

Got a message that my package was out for delivery and would be delivered by 8/pm it was never delivered. Three days later got another message that it was delivered at 11:59am still no package. After doing some checking found out that even though it was addressed to me it was delivered to a Walgreens Store 15 miles away and I would have to go there and pick it up. What terrible service. I had been waiting for this package as it contained a part for a project I was trying to complete. THANK YOU FEDEX FOR YOUR WONDERFUL SERVICE.

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Merle L Arnold

2

FedEx use to be a very quick and dependable delivery service, anymore they are starting to suck! Twice now they have damaged my packages. I guess they just can't get GOOD DEPENDABLE HELP. Like so many other things anymore no one seems to care!

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