Sent (paid extra) for a parcel to be held at a FedEx facility (Ft. Myers, FL) and ready on or before 10:30 est Fri. Jan 10 2020 not only is the parcel not on time it's not at the facility, when asking the status the FedEx employees are completely out of line but incompetent some of there exact words were "we don't know" "what do you want me to tell you?", Also when I go on a search for a simple phone number to speak to a supervisor physical at a specific location the only number that is provided is one out of the country, when an attempt is made to make an excuse as to why the parcel is late but when I ask what weather is being referred to the answer is "I don't know" the weather is used in an attempt so now this makes it an act of God and now an individual or individuals error and FedEx would not loose billions of dollars in revenue for there own laughing spectal of incompetence from the bottom of the line minimum wage earner to thoes that call themselves store, district, regional supervisors, and finally CEOs, these are the same people that doesn't have the balls to pick up the phone and talk to someone.
lori paine
You dropped off 3 packages at my house August 14, 2025 and have not picked them up yet, even though I've called 5 times!!!! Ticket # C-201395956 PLEASE PICK THEM UP!!!!! The weather is ruining the packages
Go to reviewTibor
The driver missed the promised delivery so I called FedEx to find out what happened , they found the problem ; this being an apartment building and they did not have the code that gives access to the building .I know FedEx for a very long time I worked with them for decades they are the best.
Go to reviewKim
Really, I would give this last delivery 4 1/2 stars. Mostly good, and i provided them with feedback, about my only minor criticism.
Go to reviewJay
Got a message that my package was out for delivery and would be delivered by 8/pm it was never delivered. Three days later got another message that it was delivered at 11:59am still no package. After doing some checking found out that even though it was addressed to me it was delivered to a Walgreens Store 15 miles away and I would have to go there and pick it up. What terrible service. I had been waiting for this package as it contained a part for a project I was trying to complete. THANK YOU FEDEX FOR YOUR WONDERFUL SERVICE.
Go to reviewMerle L Arnold
FedEx use to be a very quick and dependable delivery service, anymore they are starting to suck! Twice now they have damaged my packages. I guess they just can't get GOOD DEPENDABLE HELP. Like so many other things anymore no one seems to care!
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