FedEx review by Azadeh Entesarian

Extremely disappointed. Purchased an expensive 24hrs shipping. 6days after has not yet reached the destination. Made 4 phone calles three of them didn’t even mention there can be an investigation process for such delay. For the last three days the parcell shows it is at the destination city but yet not yet delivered. The last call was yesterday and raised and investigation case. But the parcels not shipped yet. Very unreliable and also not sure why personnel didn’t raise the investigation earlier on when I called them. The status of the parcel at the destination city is showing now as “exception” and “No scheduled delivery”!!! By the way they only offer refund which doesn’t justify the major consequences of this delay on our business. If I can avoid Fedex I will. I also just went and shipped a copy of my intended mail by Canada Post Express which gets to the destination in 2days. So much stress and cost and consequences!

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Other comments

  • Why is my parcel late? i am waiting 779977816076


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  • FedEx is not serious in anyway. My package was at Mumbai facility on 4th Nov 2024 & it was with them till 20th Nov 2024 saying pending for Custom clearance and difficult to reach the right ones to have an update. Additionally when it arrived on 21st in Hinjewadi and on portal saying package will deliver on same day before 8th pm and it was not delivered saying "Delivery exception. Incorrect address" where as when I called one of known person he was saying it is late to deliver. Service is very pathetic


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  • The parcel was not delivered on time, I called to ask to leave it at the nearest post office, and the parcel is still somewhere on the way. When you call support, they say wait for the package to arrive. When will the package arrive 281480057235?


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  • Delivery boy passing a wrong information, without any visit he did update the status consignee isn’t available. Whereas 3-4 persons are available every time on company’s gate.


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  • No information about tracking id 779665110607 for the last 12 days only message waiting for item.


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  • I never received my order.


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