Remember when fed ex was amazing? We couldn’t believe they could get packages across the country in one day right to your door, no fuss no bother and worth the price. Judging from my most recent experience this is a true anymore. Good luck getting your package. Apparently my package was arriving early, but no tag on the door from FedEx. On the third day, the day I thought it was to be delivered, I called in the early evening to see if I could find more information. They said oh sorry we tried for three days, you weren’t home, so we’re sending it back to the seller. I asked what could be done? They said you could try to reach the seller and have them prevent it from being shipped back. Given that they were a third-party seller on Amazon I had a little help. But they immediately responded to an email and arrange for the package to be dropped at a FedEx office the next day. After I received a text from FedEx saying the package was delivered I went to their office. After 10 minutes the client service reps Said sorry your text must be wrong it says here the package won’t be here till Monday. Oh actually maybe it was sent back to the seller. But it’s not here. I stood there calmly and show them the text wow a FedEx delivery man removed boxes to take with him. Somehow my box was among them and they caught it just in time.Really outrageous. And really disorganized poor service. I’m ready to go back to UPS.
lori paine
You dropped off 3 packages at my house August 14, 2025 and have not picked them up yet, even though I've called 5 times!!!! Ticket # C-201395956 PLEASE PICK THEM UP!!!!! The weather is ruining the packages
Go to reviewTibor
The driver missed the promised delivery so I called FedEx to find out what happened , they found the problem ; this being an apartment building and they did not have the code that gives access to the building .I know FedEx for a very long time I worked with them for decades they are the best.
Go to reviewKim
Really, I would give this last delivery 4 1/2 stars. Mostly good, and i provided them with feedback, about my only minor criticism.
Go to reviewJay
Got a message that my package was out for delivery and would be delivered by 8/pm it was never delivered. Three days later got another message that it was delivered at 11:59am still no package. After doing some checking found out that even though it was addressed to me it was delivered to a Walgreens Store 15 miles away and I would have to go there and pick it up. What terrible service. I had been waiting for this package as it contained a part for a project I was trying to complete. THANK YOU FEDEX FOR YOUR WONDERFUL SERVICE.
Go to reviewMerle L Arnold
FedEx use to be a very quick and dependable delivery service, anymore they are starting to suck! Twice now they have damaged my packages. I guess they just can't get GOOD DEPENDABLE HELP. Like so many other things anymore no one seems to care!
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