FedEx reviews

Very bad service

At one time FedEx service was exceptional. Now it seems the company has gone down the drain. I don't have any nice experience with them lately. I wonder whether this is a shortage of labour, training, organizing, setting up operational procedures or just a managerial issue. Whatever it is the result is shoddy service. And who has advised them to send customers from help to software tech who charge. Big scam.

Fedex is not the problem but statuspnr.infedex if by mistake you track through them ,t Your goods will be held because they are 3rd party wanting clearance fees

Still waiting for 2 day delivery package mailed on 8/1 from TX to AZ to arrive at destination. From TX package was traced to Memphis, Florida, back to Memphis and has been sitting in warehouse in Tucson for 16 hours. Next stops include Nogales (Mexico) and Memphis. What is the problem FedEx?

The map was great showed me my package was within an hour from me

No response any one kyc team or custom clearance for last 7 days My shipment arrived 1/08/2024 but Hold in custom clearance , I am already submitted all documents

FedEx technical support is the worst. We shipped packages from Colombia, but upon arrival in Panama we were told we still owed a small amount of money (less than $100). No problem. How do we pay. Since they don't accept credit cards, we were told the easiest way to pay was to get a Federal Express account and pay through our account. Then the frustrations began! I signed up as a personal account but the site keeps treating me as a commercial account, and won't complete the process accessing my account requiring an RUV number which, not being a business, I don't have. Customer service people have been great, and have tried to help, but it keeps going back to tech support. When I spoke briefly with a tech support woman, I was chastised and told I shouldn't be contacting tech support and the cycle continued. It took 3 weeks before I was told that I could drive to a nearby city and pay there. I finally found a way to pay and paid this past Friday. I immediately sent a copy of the receipt to FedEx as they required. It is now Wednesday, and tracking my shipment shows it is still in Panama City. This experience has created frustration and aggravation beyond belief, not to mention hours spent on the telephone with customer service. I can't help but wonder "Will I ever get my packages?"

Delivery on time, driver very helpful with heavy parcels. Overall I am completely satisfied with the excellent service I experienced.

It’s been more than a week since the delivery date still in transit ,

My package was sent on July 18th, 2024. It has been sitting at a facility in Tegucigalpa. My docs destination is El Paraíso 118 kilómetros , 2 1/2 hours. As of today package still in transit with no information as to when it will be delivered. - 1 is my rating for this service. My refund will not be enough to replace the wasted time while my package sits somewhere in Tegus. To much negligence.

Thanks for the delivery was on schedule and efficient great service

Quick and easy for tracking my package.

Absolutely awful service.

Found Fed ex notice on door, no time noted, 3 people home plus dog that barks at sound of bell yet no one heard anything. Had paid 40 dollars for this delivery. Thanks for nothing. States will make another attempt, when?

2 day delivery on package from TX to AZ has turned into 4+ days as package was “misdirected” and is not in Florida - the complete opposite direction! How does that even happen? FedEx?