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UPS rating

2.38

over 5921 votes

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UPS review by PKS

01/16/2025

POOR DELAYED DELIVERY

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UPS review by Matthew

01/08/2025

It is not very innovative for Mail Innovations to add an extra 2 to 4 days shipping time for my delivery. I don't like things that suck and Mail Innovations definitely sucks.

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UPS review by Sherry Cress

12/24/2024

I put an order in mid November. It was supposed to arrive last week and got changed to December 24. Absolutely no update after December 12 so no idea when it will be here. No confidence it will be here today December 24 which I had hoped I could use as a Christmas gift. By the way things are going I won’t be surprised if I get it mid January at this rate I will be surprised if I ever get.

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UPS review by Satish Kumar

12/24/2024

Still waiting on my package it shows that it's been delivered on Friday the 20th but I've never received it so I'm just wanting to know where it's actually at. The tracking number is 1ZG3312D0412408399

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UPS review by CiaLu Hauk

12/19/2024

I’m checking on my parcel I really don’t know the status right

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UPS review by Frank Cavazos

12/19/2024

Packaged delivered with care and on time

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Help center

View other questions

Tracking number is missing

1. Find out the tracking number

You can get it from the sender’s notice, email, SMS or at the receipt.

Example:
1TST1234567891011
2. Go to tracking page

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3. Follow your package

Observe the parcel's whereabouts

Tracking statuses meanings

Waiting for item

The sender creates a postal label for the parcel online. The postal company is waiting when the sender brings it to post office.
Accepted

The carrier company received the package and now is preparing it for further movement. This includes tasks such as loading, moving, and unloading packages to make sure they are in good condition before sending them on their way.
In Transit

The carrier company received parcel from its previous location and now prepares to move it elsewhere, which could be to another location or country.
Ready for pick up

Your package arrived at the delivery office and is waiting for you to collect it from the post.
Out for delivery

Your parcel is with the courier now and will be delivered soon.
Delivered

The parcel was delivered to the receiver - the delivery process is over.
Exception

Something went wrong during the delivery process or through the customs clearance. This may cause delay. You should contact the carrier and find out what should you do next to finish this delivery.