USPS reviews

overall rating 2.48
USPS reviews
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29196 reviews
  • My courier has yet not been received even after 17 days..no update regarding courier where it has reached...very poor customer service...also no helpline number for enquiry


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  • Updates are not worth a SH-T !!!!!


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  • Paid $69 for 2 priority mail. 10 days later.and still no mail. No update even available on pkg since friday. Too bad no option for a negative rating!


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  • The worst delivery ever. Because of weather. My package did not get delivered $14.50 it's being returned. I guess Fed-Ex is the better way tmto send packages.


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  • I sent a pkg to my son priority mail on March 25th today is April 2nd and he still has not received the package


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  • there’s never an expected date for when my package will come, it’s always left in the wrong spot, and there’s so many tack websites saying that my package was lost and i need to pay for it again. there should be one website that is the official website. the other websites try charging me 30¢ but end up charging me 9$ or 50$. the packages either come late or never come, and again, i request it at my front door but then it’s never there. the tracking is messed up and never updates, or there is no tracking. i either have to get another app or pay for tracking on those fake websites. i’ve been told and read reviews saying that usps doesn’t care if you package is lost or damaged, or sent to the wrong address. that is another problem. but in the end, it’s just a bunch of people who are trying to do their job, or don’t care about their job.


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  • Send a package out for Grandson birthday… 6 days later still haven’t gotten his package… He probably thinks I forgot his birthday…. Thank you for making me look bad in the eyes of my grandson. I really thought he would get his package by Friday to me five days should’ve gotten it there but I guess not.


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  • Mailed a package on 3-25, it was supposed to arrive on Friday 3-28, used tracking # and it shows still at post office on 4-1-2024,no excuse,my package is lost


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  • I mailed a letter to my daughter in Granbury, TX. on the 15th of March. After six days it was returned to me stating bad address, can not be delivered. I have mailed many cards and letters to this address for over 5 years. So I returned to the Post office in Clanton, AL to see what I needed to do to get the letter to my daughter. A very nice postal worker helped me. We mailed it again with a tracking number and certified. Today is the 2nd of April and she still hasn’t received the letter. This is beyond frustrating.


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  • Waiting on overdue package , tracking shows package same place it was 5 days ago haven't moved, due on 28th of March now they say it's due on 4th, never had package be on time and tracking don't always show where it really is .


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  • Express mailed a very important package to my son. Verified the mailing address three times. Has received mail at his new house previously. Now my package has not been delivered when it was supposed to arrive March 26th. And instead of being in Virginia its in Georgia! Completely frustrated!


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  • I have a package that says it was in Chicago but now is in New York and I live in Michigan


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  • Send my package march 26 in a pay 56 dóllar to receive (expected delivery Marc 28 ) still today april 2, I dont have any información, When I check they said , they have in the distribution center, OMGASH MAD SERVICES,


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  • The mail was supposed to go to North Carolina and went back to Portland, Oregon. Never came to North Carolina. Don't know why it only got to Georgia and went back to Oregon. What kind service is this?


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  • I am very unhappy, my package was supposed to have left St. Louis, Missouri on the 19th of March, well it is now the 1st of April and still haven't received my package, all I'm being told is it's in transit, when will I get my package next year, know this I will not use the USPS to transport anymore of my packages


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