USPS reviews

I love how simple it is to use USPS online. I can prearrange pickups and deliveries, track each and every package right to my doorstep and so much more! It frequently updates if there are any changes in my pickups or deliveries so I can be here immediately to recieve my packages or change dates and times if necessary. I can even leave I instructions like "use side door " I can even have my deliveries left at a friend or neighbors or opt to pick them up myself at a nearby postal office. I really love the customer service.

If I could give you a NEGATIVE REVIEW I WOULD!! This letter was a priority letter and I paid for it to be delivered as such It appears as if it sat in the El Paso Facility for 7 days before they decided to send it to the person who it was addressed to I feel that I deserve a full refund and that they should’ve contacted the person that it was addressed to if they were not going to deliver it to the address on the envelope.

One star any may be revised downward. Package is three days late. Still awaiting delivery! Package has been at last transit station for five days! No progress and no explanation. Unsatisfactory service regressing to NO SERVICE.

An important urgent court paper kept bouncing between zip codes 49001 and 49004 when the label clearly stayed zip code 49005. I thank GOD the opposing attorney agreed to postpone our hearing.

4 days no change in the tracking progress. Not helpful

I've been waiting for a package that was to be delivered the nov 14 ended up late and set to arrive the nov 18 now I'm being told it should be delivered from anywhere from nov 19 to nov 22 and they cant find my package .

Very frustrating. Mail carrier takes her time,has skipped our mail box when we've had mail going out,had not delivered packages that say have been delivered. Tried to file a complaint but was immediately dismissed and told not to worry about it. Understand that yhey have a difficult job at times,but it is getting ridiculous.

they never deliver at home

Paid for tracking on an envelope and can't track it

Takes forever to get a package. No one at the post office can give me a straight answer why it was received at another states post office and then lost. Wth....

Thank your the best!!!!

Tracking number 9505 5143 6248 9316 3008 75, mailed packge for my grandaughters birtday on the 18,mail person in there notes at the post office entered that the mailbox was full or package too stuffed and that he left a slip for pickup which he did not leave, today monday the 18 no delivery no slip, this is a continuing isdue with this area in Brooklyn, last year there package was delivered where??? My e mail is [email protected] 3475144134

USPS would be my last option to ship anything. Terrible customer service and their delivery personnel are lazy.

The USPS always does a great job.

For the volume of things that they process they do a very good job. No complaints from us at all.