USPS reviews

overall rating 2.48
USPS reviews
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29195 reviews
  • One star took many, the usps that was best in the world a decade ago sunk to the worst e en for 3rd world country. Usps employees, including usps customer affairs with duty to serve customers, hide behind phone lines, never answer and , Miami, post fake pho e num ers and faje fax numbers, there is no way to reach USPS on the phone, I clouding usps tracking...usos should be held accountable in Congres, call your senator ir Congress directly, perhaps only than impro event abd accountability may come


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  • I pay express for my package they say is next day delivery y pay 31 dollar I send on Thursday now they say maybe Monday or Tuesday


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  • We need to close the post office down and use that money towards supplemental security income reform and disability which is so outdated and unfair it's ridiculous all those people even live sickening how the government treats then and they should be ashamed of themselves the damn American government very sad


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  • Mail is taking longer and longer to get to it's final destination. Our usps system sucks, so disappointed


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  • Won't be using USPS in the future. Mailed a pkg on 06 03 24. They said it would be delivered on Thursday the 6th. Here it is Friday night and it still hasn't been delivered. Probably won't get delivered til sometime next week knowing these numbskulls at the post office. From now on its going to be FedEx or UPS. It cost $60 to send this pkg at least they could do is get it on time.


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  • My package was to be delivered to Rapid City, SD on May 26, 2024. The tracking function says it's in transit. This is June 7th-Where is it???? I'm not receiving satisfactory information from the USPS. No one has returned my call regarding the location of my package.


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  • What happened to p Typing the tracking number in the system and getting results? Tracking a package now, sucks. 6/7/24


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  • My package was delivered just as said, i have never had a problem with the post office and especially not with priority mail, always delivered on time, just as i know it takes 3 days mail time to and from pa, never fails me ever


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  • It’s the day that I still don’t receive my package it’s been 15 days now and I’m still waiting


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  • I think the US postal service needs to upgrade their technology. It must be Bidenomics. The prices go up, the service goes down.


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  • Never get package on time, always has something wrong with it


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  • I ordered a dress from Amazon on May 18th. It was being sent USPS. I still haven't received the dress and it is June 7th. The postal service can do better!


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  • I use to work for the post office and I loved it I was a rural carrier and a city carrier at that time they called it dual appointed I went through a scary time in my life and my post master was there for me I had the greatest post master but what I was going through I needed family I thought but that another story but I transferred over 2000 miles away to family they could only work me one day a week and I couldn’t survive being a single parent cause no other job would work with the post office if my carrier was sick I had to deliver mail I couldn’t work another job that day so I had to resign I was upset because I loved that job well years went by and I met my new husband wife and she was a highway contractor and told me all about it and gave me the address to where I could apply cause they were having a route come up she took me on the route so I would know and I put my bid in and then I got a call saying I got and what I needed to do it was different from being a rural at least training but I loved it I was my own boss I was already working at the hospital so I worked two jobs but I never let my customers down not even in the snow you can ask one of my customers and my daughter where we almost went over a hill to deliver a little girl her doll she was getting for Christmas her parents to this day don’t know we almost went over the hill I had an angel but I have inherited my mother back where my spin is deteriorating so I gave route to daughter till my year was up but when I got disability and I bought a place I thought well my packages will be delivered to my door because we live less than 1/2 mile from cluster box and every trailer is marked and they put on delivery ticket unsafe area to deliver and I asked them why they don’t deliver to the trailers and they say it is up to carriers and they don’t want to they have not been doing it and we live 2 to 3 blocks from the post office why is this carrier so lazy to get out and deliver packages because there is so many packages I would have a vehicle full of packages and I had the smallest route when I delivered the highway contract route and sometimes I even had to help my other carriers that had routes near mine and carry some of their packages so I give Springfield West Virginia a big 0 for the carriers but Bobbie Joe is amazing 10


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  • It’s not dependable. I send my 2-3 day package always by 9:30 and always on a Monday to the same address in the East Coast and it is received anywhere from 2 to 5 days later. And yes I use the same post office every time.


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  • First time mailing through USPS and it seems the reviews are true. They are horrible with status updates. In addition, they make tracking your package extremely difficult. The package was supposed to arrive yesterday yet it's NOW telling me that package will be late. I work for Canada postal service and if this was how we worked.... we would be fired. Customer satisfaction is our priority. It seems that united states post office does not care or share the same values. Next time I will use UPS as I normally do when I'm visiting family in the states. They seem to have a more reliable system.


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