USPS reviews

overall rating 2.48
USPS reviews
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29195 reviews
  • worst service. My mail was send out on May 16, but now on May 23 is still missing. And I am waiting for the passport to take fleight on May 30. I am super anxious now.


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  • It's service is worst I have ever experenced. My return mail with our passport posted out on May 16, but today May 23 is still missing. I checked to the office , no one can help. I have air ticket leave on May 30 needing to use the passport. I am super anxious.


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  • I wish the people they hire could pay attention to "zip codes " my pkg. Was priority.. it got to its destination then stayed at a dead-end for 2 days. I called and texted everything and everyone and got so frustrated with "AI" finally reached 2 actual humans... one with zero answers the other helped us and is still tracking and helping us... it reached its destination but after 2 days... it bounced from Astoria Oregon.... (7blocks from its destination) to SanFransisco... then it bounced to Oakland... hmmm??? Where next... AND... will there be anything left of his super Late Birthday present


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  • Worse customer service than the DMV! Louis de Joy doing a grand job of finishing off the once great postal service. Had to give them a 1 rating as there is no 0.


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  • Letter was to get there in 3 3 days,still only 88 miles from where we sent it from. Not happy!


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  • 2 months for a package that was made in a store 2 hours away is crazy


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  • Excellent Postal Service at the station and website. Thanks


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  • Usps is the worst to get through a representative. They make it impossible. I don't even know where an expensive package is going to be delivered. What happened to customer service.


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  • If I could give no stars I would. They're making me pay to talk to a technician for an issue that's on their end. And their "customer support" is an automated response. Terrible, don't use for international shipping


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  • I sent a certified letter on April 26 th 2024 to arrive in Charlotte NC April 29th 2024 it was lost then found still in route in North Carolina but not near the destination site


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  • Over 4 weeks for my registered mail to be located and sent on to the proper facility. Totally unacceptable!


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  • Easy to access and find package route.


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  • This got to be the worst service. I sent my letter documents and it’s now two weeks still not close to the destination. I would not recommend for international shipping.


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  • What is happening with USPS i am tied off all this nonsense please for how long am i going to wait My package


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  • Been waiting for my pkg since May 1st it’s supposed to come to Canada It’s been going all over the states instead of coming to Canada why


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