average from 6483 reviews
Mpendu Mafunda
I sent my parcel on 18/03/2022. Today it's 31/03/2022, yet it's not arrived at its destination. No explanation, nothing! Usually, your services are good, but this time around, I'm very disappointed.
Ru
The worst courier service I've used, waiting for documentation and every time i call they say it's out on delivery, delivery that never gets to me!! These were urgent and i will have to go to the depot and check for them myself. So unprofessional, I'm really not pleased. A 24ht promised delivery but i am going on 96 hours now. I'd have rather sent my documents on a bus I'm sure they would have arrived by now.
Freddy
Absolutely pathetic service,seriously will never use aramex again,waiting for parcel from durban coming to Richard's bay,4 days later still nothing until I contacted you guys and then get told the truck was hijacked on route to Richard's bay seriously will be telling everyone not to use aramex.
Tulana
My parcel is 20min away but it can't be delivered... For 3days it's been rescheduled
Lola Maome
Have been waiting for my parcel from the 17th to date updates are until 23rd. When I call your call Centre I kept on holding for more than 10 min with no response. This is a matter of agency
Charlotte
I’ve been waiting for my parcel since last week. Every time I call in told it will be delivered today. Worse part they don’t want me to go collect it myself. First parcel the lost it, from last year December up to date they can’t locate my parcel instead I’m told they’ll only refund me R100 I used to send the parcel. WORST WORST WOSG
Dawn Hannies
I've been waiting for my parcel since lastweek Thursday, I still haven't received it. If you could atleast communicate with me
Refiloe
No update for the past 8 days , no change on my shipment details, still on processing:(
Khutso Gole
Poor service You don't even deserve a half star rating,I have been waiting for my parcel since 19th March till today and no communication.PEP is doing a good service,you should learn from them.M annoyed ??
Sadia Bressan
I've been waiting for my parcel from the 25th until today no communication at all, same ild poor service
Goodwill Mpete
Terrible service ,the customer service agents promise you heaven and earth when it comes to delivery of your parcel I missed my graduation because I didn't have a suit to wear so much for overnight service almost a week later I'm still waiting for parcel to arrive .