Aramex reviews

Aramex Doesn't Deliver On Time... I'm Still Waiting For My Order Since 2 Weeks Ago.

It's the worst delivery service ever, package takes weeks to be delivered. No updates, they don't even answer their phone calls

Tried to contact the numbers gives for customer care other say wrong number on the 021 landline no answer

I've informed Shein not to use Aramex for any more of my future orders. I've been trying to get get a payment link for over a week and escalated twice. Still no link. Why not remove yourself as a service provider if you know your service is poor?

Very disappointed with the service here. My parcel hasn't been moving since Oct 19 n it's now the 23rd. You people need to do better?

I send parcel from George on the 19th October 2021 to grahamstown .My daughter phoned me 22 October 2021 to tell me that she did yet received her parcel.We then phoned the aramex call centre spoke to Theo who then repeatedly tells us about the 72 hours service and said no one was available at address to receive parcel. He then check on system and said cell no was incorrectly captured, and then repeat again about the 72 hour service. No where in this conversation he mention that they maid a mistake or apologized. This is poor poor client service,on top of this when asked for his supervisor contact info he dropped the call and hang up.i will report this bad service and will rate you a 0/zero for customer service. ? ?

I feel so disappointed because I've been waiting for my package and even now i haven't received

24 hour delivery is not 24 hour delivery. I could’ve driven 30 km to pick up my own parcel instead - next time I will and skip Aramex completely.

I haven’t not received the parcel for 2 weeks now

Since you guys update on monday till now no update again and when you want to deliver percel you don't talk to your clients.

Very poor service my package haven't been moving since 16 October it's the 21st of October why haven't my package arrived yet

Service is terrible the promise to deliver within 72 hours is a lie. I send an parcel from Pretoria to Amanzimtoti its going for 2 weeks now Monday next week. When you phone the call centre they cannot get hold of the driver who promised to deliver before 15:00 today. Therefore not recommended to use.

Oh wow, I sent my parcel yesterday and today before 4 they received it at a requested destination. I'm very happy, Aramex never disappointed me

I have been waiting for them to send me the payment details. Nothing I don't even know if they are doing cash on delivery now. They should communicate better with their customers. Very poor communication from their side

Tracking stops at 14/10/21 no more updates stayed more than a week at Dubai sorting hub now its flying for 12 days good planes extreme long distance fuel tanks.?