average from 6483 reviews
Willard
Had parcels from China which came with FedEx & Buffalo. Excellent service. Then comes you guys, one of the worst.
Mpho
This service is very bad, I have been waiting for my order from shein which arrived at or Tambo on the 12 of September and still it hasn't been collecting and delivered
Mihlali
I would never recommend Aramex to anyone they have a poor service my parcel is been stuck in one place for almost a month, and I have not received it even now.
Duduzile
my package has been in transit since the 17th of September, your peaches invoices expire and there's absolutely no way to get hold of you. I've called your number countless times and it has never been answered just the annoying answering machine till it goess off dead. how does one get hold of you???????
Nandi
I ordered a weave in China 24 September 2021 it’s still on route when I track the parcel it’s Johannesburg since, they asked for proof of payment at customs and on top of the R160….I’m not sure if I’ll use Aramex again…I’m in Port Elizabeth
Bianca
I have been calling everyday to track my parcel. I keep getting told I will receive the link for my customs payment. Nothing received yet. Not only are they wasting my time they are wasting my airtime. Absolutely useless. Unhelpful. Unreliable. Delayed.
Nontobeko
Aramex used to be efficient and tjey used to deliver on thier 24-48 hr promise. My previous parcel was delivered 9 days later. Now my other parcel more than 48hrs later is still not at its destination. I dont know why they want our cell numbers and email addresses if they FAIL to update should therr be a delay. Their switchboard is never answered. Very disappointing.
Nikki
Don’t communicate with customer. I feel like I don’t exist and they don’t really care! One star is too much!