Used Registered Mail on December 22nd 2022, to assure VIP documents be received by recipient NO LATER than December 31st 2022. I was ASSURED by Canada Post employee that paying for RM it would arrive between 3-7days. That same day, i mailed 15 cards by REGULAR mail. To this day, January 11th 2023, the REGISTERED MAIL is NOWHERE to be found!! the 15 cards that were mailed by REGULAR mail were received by each and every recipient DECEMBER 27th 2022!!!! When calling customer service to get answers to my questions, they tell me the documents were expedited from Canada Post on DECEMBER 28th!!!! My Registered Mail sat in a warehouse somewhere for 6 days!!!!!! When I asked for a ticket and an investigation as to WHERE are my Documents, we got CUT OFF!!! So I resorted to CHATTING with customer service. Once again, when I asked for an investigation and now for a REFUND on the price of RM, I got CUT OFF TWICE!! I’ve screen shot the whole conversation TWICE and am determined to get answers. CANADA POST HAS LOST ITS LUSTER and a customer.
jude
express post letter sent Aug 14 Halifax to Toronto -still in Sudbury Aug 21!!! A wasted $20 for sure!
Go to reviewTerry Willis
So i pay canada post extra money for exspress delivery but its late and hasnt shown up as promised so why is it i dont get a refund sonce the delivery was Not delivered on time
Go to reviewDavid Jea
Sent a package from Vancouver to Toronto last on 15 Aug. just checked status today and the package is still in Vancouver. Pretty slow. If this is Express Mail, I can imagine the delay for a regular mail.
Go to reviewJamal
Canada post is great packages usually come on time or even earlier then expected. Delays and cutoffs are the worst though and we don’t give enough credit to Canada post and the great work they do to deliver us our mail on time .
Go to reviewBobby
Fast and excellent delivery. I can not believe it,Canada Post delivered my package next day. Thank you
Go to review