Canada Post review by Anonymous

I was scheduled to receive an international shipment on Friday. The package went to customs on Wednesday and the app continued to expect delivery on Friday. At 12:01 AM on Friday - delivery status changed to unknown. I called Canada Post and was told that customs clearance took between 1 week and 1 month. I called Customs and found that couriers use their own brokers and typically clear customs in less than an hour - but Canada Post does not - AND is disorganized and often loses packages… The 1 month was considered to be an exaduration, but a week is common. I will NEVER arrange a shipment with Canada Post again.

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