Canada Post review by Harold

Very unreliable service was provided for my shipment. I paid Priorite fee, the most expensive option that is said to guarantee deliver in 1 business day. I also asked for signature at delivery. The service provided was: a notification of delivery was left in the mailbox for me to pick up the package at nearest Canada Post location, although I was home all day waiting for the package and available to sign. Customer explanation was: “delivery person was very busy, the building was too big, they can try to redeliver but it will take 2 to 3 business days, we recommend you pick it up by yourself”. I thought I would not need to explain that, if I paid for Priorite fee with signature requirement ia because I needed the package delivered in 1 business day (not 2 or 3, which would be Express) and delivery should happen at doorstep with signature requirement (not a late “we-suggest-you-pick-it-up-by-yourself” service). Complete lack of reliability and complete disregard for client needs, that’s my takeaway from my first and last shipping experience with Canada Post. I’ll definitely choose a different carrier (I.e. UPS, Purulator, etc) next time I need help with a shipment.