Canada Post review by Charlette Runte

PLEASE NOTE: I WAS FORCED TO CHECK A STAR IN ORDER TO SUBMIT THIS REVIEW, even though negative stars were my choice. I believe the complete automation of this system has entirely destroyed any efficiency Canada Post ever had. The inability to connect with an actual human being and DISCUSS an issue - person to person, not "chat to chat", for resolution is beyond frustrating. (Seriously, even when you ask the chatbot to 'speak with a human' that human just runs on a script - not helpful). On top of dealing with automation, we have to pay ridiculous prices for the non-service!!! You want us to buy your boxes and weigh them ourselves to get a set price!!! Good Grief!! Why not put people back to work, restore some humanity, help the economy, create some actual communication with customers and restore a semblance of reliable service. If they can bring back brown paper bags at the grocery store, Canada Post should be able to bring back reliable service, don't you think???