Canada Post review by Vicky East

Sent a parcel overseas. Never arrived. CP then tell me I should never have been allowed to insure it for the amount I did, but grudging added they will have to honour it as the post took the order. They also had to look into my "background" to check I hadn't done anything like this before as if I had the claim would be denied. Trying to make me feel like a criminal when they lost a parcel that no amount of insurance money will ever replace due to the sentimental value. I just want the package delivered if returned. They have zero interest in trying to find out exactly what happened. I would give them zero stars if I could. If I never have to send one single letter or card using them ever again I will be fine with that.

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