I was pissed that my package was late, I decided to chat with a customer service rep, Brian was extremely professional, helped me find the issue that caused my package to be late. I discovered that it was not Canada post fault, but rather the sender that did not get it to them before the cuttoff time. So far, this has been my only issue with them and they got me the awnsers I was looking for, they get too bad of a reputation for things that are probably not even their fault! Go chat with somebody if your parcel is late, the truck might have gotten into an accident, or as in my case, the sender did not fufill their duty.
jude
express post letter sent Aug 14 Halifax to Toronto -still in Sudbury Aug 21!!! A wasted $20 for sure!
Go to reviewTerry Willis
So i pay canada post extra money for exspress delivery but its late and hasnt shown up as promised so why is it i dont get a refund sonce the delivery was Not delivered on time
Go to reviewDavid Jea
Sent a package from Vancouver to Toronto last on 15 Aug. just checked status today and the package is still in Vancouver. Pretty slow. If this is Express Mail, I can imagine the delay for a regular mail.
Go to reviewJamal
Canada post is great packages usually come on time or even earlier then expected. Delays and cutoffs are the worst though and we don’t give enough credit to Canada post and the great work they do to deliver us our mail on time .
Go to reviewBobby
Fast and excellent delivery. I can not believe it,Canada Post delivered my package next day. Thank you
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