DTDC review by Tajamul
Tajamul
Terrible Service and Complete Disappointment Dear DTDC I am writing to express my utmost dissatisfaction with the service provided by your company. My recent experience has been nothing short of a nightmare. Here are the key issues I faced: 1. **Late Delivery**: My package was delayed by several days without any prior notice or valid explanation. This caused significant inconvenience and disrupted my plans. 2. **Poor Communication**: Your customer service is abysmal. Multiple attempts to contact your support team were met with either unhelpful responses or no response at all. It felt as if no one cared about resolving my issue. 3. **Damaged Package**: When the package finally arrived, it was in terrible condition. The contents were damaged beyond repair, and it was evident that no care was taken during the handling process. 4. **Tracking System Failure**: The tracking information was inaccurate and not updated in real-time. This left me in the dark about the whereabouts of my package and added to my frustration. 5. **Unprofessional Staff**: The delivery personnel were rude and unprofessional. They showed no regard for customer service and seemed indifferent to the problems I was facing. Overall, my experience with DTDC has been the worst I have ever encountered. I strongly urge you to take immediate action to address these issues and improve your service quality. Until significant improvements are made, I will be taking my business elsewhere and advising others to do the same.
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Other comments
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Leela
Booking is to Bangalore but its showing to Ludhiya ???B28931323
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T. Rajesh singh
I booked courier to mumbai.. But showing delved in ludhiana.. How..? H49545075
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Selvam
Parcel booking is very good But parcel Jharkhand (Bokaro )delivery is very very Bad DTDC COURIER service centre one day parcel late delivery
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Vijay kumar
Veary baad service theefest service not good parsion customer care not saported company i camplane consumer court V79230990 urgent parsol not receved todays
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Satish Sahni
Very bad service of this courier service . I will inform other customer not to use this service After 8 days when I call customer service . They say that the parcel is held . Reason not known . They want me to go on different site , lodge complaint , Pay Rs 2 for tracing my documents . Speed post document reached in 3 days . Who will refund the courier charges . No intimation of documents
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Samar
Frod currier service, I send my documents from. Mumbai to Azamgarh on 26 by primium express charge still not delivered and showing in transit at lucknow ...what nonsense people DTDC worst service
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