DTDC review by Jay Shah

Consignee was in off when he got msg Door Closed. He forwarded msg to me from the destination where he was waiting for the document. At about 4.30 talked to customer service he said we have time upto 7.00 P.M. so you should get it by then. While accepting the docoment I was told 130 rs for normal n 300 Rs for express, hence paid 300 Rs for urgency but did not get delivery in promised time. Customer Service said your booking is for delivery by 2nd Aug in the system. Express survice has code "V" in the airway bill no whereas yours is "X". Could not understand the game. Franchisee is playi g with the customer or what. I smell RAT in the game.

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Other comments

  • Booking is to Bangalore but its showing to Ludhiya ???B28931323


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  • I booked courier to mumbai.. But showing delved in ludhiana.. How..? H49545075


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  • Parcel booking is very good But parcel Jharkhand (Bokaro )delivery is very very Bad DTDC COURIER service centre one day parcel late delivery


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  • Veary baad service theefest service not good parsion customer care not saported company i camplane consumer court V79230990 urgent parsol not receved todays


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  • Very bad service of this courier service . I will inform other customer not to use this service After 8 days when I call customer service . They say that the parcel is held . Reason not known . They want me to go on different site , lodge complaint , Pay Rs 2 for tracing my documents . Speed post document reached in 3 days . Who will refund the courier charges . No intimation of documents


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  • Frod currier service, I send my documents from. Mumbai to Azamgarh on 26 by primium express charge still not delivered and showing in transit at lucknow ...what nonsense people DTDC worst service


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