Fastway Australia reviews

Had 5 boxes on one consignment only 3 turned up, the next day one of the other boxes arrived and I’m still waiting on the other!! Customer service is useless cannot speak with anyone or get a personalized response it’s all generic and clearly no one at Fastway really gives a toss!

Parcel is clearly marked as "No Contactless delivery, No authority to leave", yet it was left out the front of my door and no notification of delivery was made. Not even a knock on the door or doorbell ring. But hey, it's not you're $1000 order, why would you care ..

Parcel not delivered and they don't seem to care.

Pathetic service. Ebay shops - please dont use. My parcel went to Adelaide instead of Brisbane. I've been waiting weeks now and it's still not arrived

Not at all a good delivery service

The worst company ever. Please eBay sellers stop using them. From China I get it quicker. Awful

Well they lost (read it was probably stolen) my first delivery, I contacted the vender and they agreed to send another item and I waited and waited, contacted fastway and they advised me that they possibly hadn't received it from the vender although both of us had a tracking number. In future with any on line purchase I will be asking the vender if they are using fastway and if they are and will not change I will be cancelling the order

Nothing fast about them .... Pathetic ways

They received my parcel on the first. Still showing that it is in Sydney being sorted on the 10th very slow and slack service.

Fantastic service. Much needed item. Left Melbourne Monday arrived Sunshine Coast Wednesday. You rock

Fastway they should change their name to Snailway. Slowest courier service in Australia I do not know why anyone uses them. They must be the cheapest price for the cheapest service.

They are called fastaway but then they must stop, I have had multiple parcels delivered by them but have never had 1 delivered on time, they normally arrive about a week or two after the delivery time they give you.

It takes so much longer than any other courier i have used...

Waiting 10 days for a delivery from one side of perth to the other and still not delivered. Attempted delivery apparently but seems impossible to make an arrangement for re delivery

It’s not fair to assess your service during these trying times. I understand that packages are bound to be delayed and logistics cannot be structured to before Covid 19 days! I reserve the right to comment in a mature way only when your service resumes to “normal”