I understand the restriction and lockdown cause delay delivery. But I have some some couriers at the same time, all of them have arrived earlier than fast ways at atleast 1 month. Fast way is the slowest courier that I have ever used. Until now it’s been 2 months I still waiting for my parcel to arrive.
Worst company ever. Never use this service. Took 3 weeks to get them to pick it up from depot and that was 5 days ago and still not on for delivery. Aust post is alot faster.
Hopeless. Extensive delays and no indication of likely delivery date.
This company shouldn't even exist as it is absolute disaster in terms of postal services! I hope they will be shut down asap! The miserable ratings from customers are self explanatory.
You shouldn't use this poor service. I am very disappointed for tooooooooo late delivery.
Tracking hasn’t moved in 5 days, starting to wonder if it will arrive at all…….
Tracking system is a joke. Does not update for days. Not a service you can trust
It takes for ever. Really really unprofessional!
9 days from Maryborough QLD to Sydney NSW. 3 weeks so far sitting in Sydney waiting for transport to Newcastle NSW. This is a joke DHL express 8 days from California US to Newcastle
While I understand the demand due to covid is excessively high.It has been my experience even prior to the pandemic that this carrier.Is slower than most others.And the tracking information is unreliable at best.I hope the powers that be take this feedback onboard and review the tracking accuracy and customer service standards.I have had multiple issues with various packages,That were not followed up with a response via email and phone conversations with customer service consultants or booking staff.Which is also another reason why,I am disappointed to find a seller I am purchasing from uses Fastway to deliver my items.
Driver didn't knock on the door. People were home and saw him went and left card in letterbox. Not worth 1 star and rating system is just as bad!
The parcel was picked up on the 19 on the Gold Coast , still not here on the 21st postcode 4285 . No wonder people call you slow ways .
I still have not received my item it’s been 3 weeks
10 days has not been picked up. from where it was order
Left Sydney 3 weeks and 4 ago. Still not in perth