average from 12964 reviews
Janice Long
Smartpost is the slowest part of FedEx I hate it pay to much for shipping to have to wait days for package to move on
Paul
Terrible service. 3 chances. Everytime I order something and they use Fedex our parcels get lost/delayed for weeks. I see Fedex I cringe.
Café Quintanilla
How does an International package filled with 90 pounds of coffee disappear from thin air (even after it was received and proceeded at the Tennessee plant and then on to the final city destination ((clearly depicted on the tracking map)), on the online tracking tool ... ?), ship it FedDeEx International!!! No record of tracking # while we were able to receive stepxstep tracking description of shipment and a cute tracking map.... then it dissappears... gone.... we never sent the shipment so it appears, no record of it now after tracking for 2 weeks (using orihinal FedEx tracking #).... C'mon Now?!?!?
Marianne
Why is my parcel delivered somewhere in Nanaimo British Columbia when I live in Surrey British Columbia? Worst service ever the last two deliveries went to someone else’s house and they delivered it to my address. Why is anyone using FedEx service?!! This is absolute ridiculous!!!
A. E.
My package has said out for delivery since Friday it's now Monday morning. This is a cold pack package. Which means it's probably not cold anymore. So that means $200 worth of perishables spoiled! Not impressed;
Bryan koch
They lost my package very important and have no answer from them. I paid 244$ for very fast delivery, no news, no update, nothings.
Mark Jiacik
Never receive packages on time. Always several days late with no explanation.
Slower than UPS
Been waiting over a week for package that was promised delivered on Friday 22 July. Nope. Then promised Saturday 23 July. Again no delivery. Back on Wednesday 20 July it was a 90 minute drive away. Now sitting in warehouse 7 hours away. Left this AM heading back this was. ETA Tuesday 26 July! We shall see.
Mirjana Tasevska
Will never use you again..paid £58 for global express because i had to get important meds to europe and my parcel hasn't even left the UK and no updates at all. Ive called customers services several time and they too know nothing!! Dreadful ,please dont pay for an express service because you won't get it!!? The whole postal service from the UK is dreadful inc Royal mail and Parcel force
Carl
Horrendous customer service. Asked for package hold and sent it half way across country and assigned it a different tracking number without telling anyone. Who knows when or if I’ll get my package worth $5000 !!!!!!
Morteza Jafari
I paid 216$ for 24 hours guarantee delivery but parcel don't have received yet after 35 hours