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Hermes is a well-established British postal company that was founded in 2009 and is being widely used along with the official postal services in the country. It boasts decent customer support, a wide range of great services, exceptional delivery speed and convenience for clients. Let’s find out what Hermes company offers, and what are its competitive advantages.

  • Hermes parcel delivery options

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    Hermes parcel delivery services are valued for a high quality and great speed. The company ships both locally and internationally. No matter where you need your package to be shipped, you can rely on Hermes. Aside from this, customers can enjoy:

    • Express Shipping and Next Day delivery;
    • Easy and fast tracking of parcels online with the help of Hermes number;
    • Safe courier delivery (you can have your parcel shipped right to the doorstep);
    • Multiple parcel sending;
    • Courier collection of packages (must be ordered 7 days in advance).

    One more cool feature is Hermes ParcelShop. Let’s discuss it in detail.

  • ParcelShop Hermes collection points

    If you don’t have time to visit Hermes office, or it’s far, don’t hesitate to use Hermes collection points. Why use Hermes ParcelShop? It allows you to drop off your labeled and packed parcels without visiting the official Hermes offices that might be located too far away from you. 92% of Hermes customers are within 2 miles of a ParcelShop. It allows avoiding queues, and is open until late seven days a week. Parcels are usually picked up every day until noon, so your Hermes parcel will be delivered in a timely manner.

  • How to track Hermes parcels?

    You can easily define the location of your parcel without leaving home and visiting Hermes offices. It’s possible with the online tracking tool:

    • step 1

      Open the Hermes webpage

    • step 2

      Find the field at the top of the page

    • step 3

      Paste Hermes post tracking number

    • step 4

      Press Track and you will see the information about the current tracking status and due date

  • About Hermes customer service

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    If you have any issues or questions concerning the postal services, feel free to contact the customer support. It can be reached online via Help section. There, you will find detailed guidelines about finding lost parcels, filing complaints, managing deliveries, and so on. Also, you can try contacting Hermes customer service using your devices.

Hermes rating
over 6831 votes

Hermes review by Petroula


Terrible service, nothing ever arrives on time and now waiting for something ordered weeks ago from UK?

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Hermes review by Sandra Christie


I refuse to give this company any stars or a good review, due to me getting a parcel delivered today 22/05/24 I order a freezer from Amazon and I just got it delivered today 22/05/24 and I wasn’t happy due to me being disable and a woman the driver came to my door rung my bell and left the freezer outside so I had to get a a couple of people that was walking past my house to bring the freezer into my house I’m really not happy with the driver I think it’s really rediculous he didn’t even wait to see if anyone was in the house

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Hermes review by Woody


They said they tried to deliver my parcel on the 20th May they didn't even try as I waited in all day for them, it's about time Amazon stopped using this company to deliver their parcels

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Hermes review by Robin


Hermes useless. Tracking does not work. Delivery does not happen.

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Hermes review by Bill Jones


Hopeless service. Tracking says parcel delivered by handing to customer. Totally untrue. Trying to report issue almost impossible. Hopeless service.

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Hermes review by Christine


My package was supposed to be delivered by the 15th I'm still waiting this is ridiculous

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