Hermes reviews

Absolutely awful! Been saying my parcel is being delivered 4 days now but keeps going back to different depots yet tracking says on its way! Fake contact numbers for customer service on their own webpages too so can’t call/email them! Cant cancel the order! Rubbish! Give it up Hermes your the WORST!

Smiley, kind, nice person delivered my item into my hand at the door BUT 9 DAYS LATE fed up with Amaz*n using 3rd party delivery and blaming them instead of keeping to what you pay extra for.

The parcel was put through the neighborhood window Luckily they gave it. Should have been delivered to the main door. Disappointed. But delivered on time.

Not happy at all putting my parcel in the garden instead of my front door so got all wet

Really one star...no if l could give no stars l would have had so many things go missing. Utter joke

Only just read these reviews and totally agree. They say my parcel was delivered but it was not and it will take them 24hrs to respond. Other couriers will respond immediately. I will never knowingly order from someone who uses this service again.

Dont bother believing anything that is on their tracking update as quite clearly its fantasy. Waited for a parcel which was "out for delivery" "delivered" "held up" "delivery out for today" "delivery out for next working day" etc etc. Eventually the seller resent by DPD and it arrived perfectly next day. Eventually a week later the parcel was delivered even though it had been recalled by the seller. It was also left outside in the rain in a cardboard box - no one knocked on the door just dropped it and scarpered - probably realised I was going to refuse the parcel - such poor service - I never order from any seller who uses Evri/Hermes - not worth the hassle

Dont buy stuff that uses these as been waiting weeks for my daughter boots to come to be told different days to now apparently now my parcels lost useless !!

Absolutely rubbish full stop. Dont order anything that uses this carrier

Sez delivery nothing on step no bell rang

My parcel was supposed to come on the 20th September. Its now the 7th October. I keepbeing told that it'll be here. Where the hell is it??? This is pathetic. I've been in touch with watchdog. And scammers uk.

I haven't received my package which as been sent since 26/09/2024. This is so bad, and your customer service keep repeating the samething, that it has been escalated. I need my parcel, this is so unfair. I hope people stop patronising you guys.

Very happy with fast service of my parcel and received it in time and no issues or damage

Supposed to be delivered by 8pm tonight, yet according to the oh so wonderful tracking it's just left the couriers facility....9 days ago and it hasn't changed..so I'm not holding my breath ..will review again if necessary, honestly if I realized it was Hermes I wouldn't have even brought the package in the first place,

I absolutely agree with everyone saying it’s terrible I still haven’t received a package and calling tomorrow and I hope I either get my package or a refund spend 50 pound on a package I never received would rate a 0/5 stars if I could