average from 6932 reviews
C.L.Bell
My parcel was supposed to come on the 20th September. Its now the 7th October. I keepbeing told that it'll be here. Where the hell is it??? This is pathetic. I've been in touch with watchdog. And scammers uk.
Bolanle Oyekan
I haven't received my package which as been sent since 26/09/2024. This is so bad, and your customer service keep repeating the samething, that it has been escalated. I need my parcel, this is so unfair. I hope people stop patronising you guys.
Kieran Callaghan
Very happy with fast service of my parcel and received it in time and no issues or damage
DAVID WELLAND
Supposed to be delivered by 8pm tonight, yet according to the oh so wonderful tracking it's just left the couriers facility....9 days ago and it hasn't changed..so I'm not holding my breath ..will review again if necessary, honestly if I realized it was Hermes I wouldn't have even brought the package in the first place,
Riley
I absolutely agree with everyone saying it’s terrible I still haven’t received a package and calling tomorrow and I hope I either get my package or a refund spend 50 pound on a package I never received would rate a 0/5 stars if I could
Geoff Durham
Just got home at 5.45pm. My app said delivered at approx 2pm. Knocked on neighbours door and it’s not there and no card to say where it is! Absolute ly terrible
A Shepherd
This company is absolutely shocking, it has taken over a week to deliver something they have had for over a week, then they have the cheek to say they have put through the letterbox along with a photo of this, then they take it out and leave the parcel in the garden for all.to see, WHY do companies still use these to deliver is beyond me,
Daz
Why do businesses continue to use this rabble to deliver their goods. Should be a 0 star on here for this lot!
Steven Pearce
They say thay have delivered parcel when they haven't and there is no sign of my parcel anywhere
Jason Rollins
Ordered a tent off Amazon turned up open at the edges and box slashed open tent ruined
Andrea stephens
Why am I paying to track a parcel??? Not one other company charges for this???
David Kiely
To pay £9.96 for delivery of some ear buds and it takes over a week- disgusting! Why people use My Hermes is beyond me. Haven’t got my parcel yet and won’t be surprised if I ever do with the reputation this delivery comps has!
Mark Walsh
Said item delivered at 20.15 in the evening. I was in but no parcel was delivered. Claimed it was posted through the letterbox but parcel would be to large for that to happen . H01C6A0000992150 tracking refers