average from 6932 reviews
Mick
Absolutely rubbish. Have had several deliveries that have been delayed when they should have been delivered. 4 days at the depot? We've got your parcel and are processing it? Still why 4 days. Won't use again
Jeremy
Absolutely useless company, says it’s delivered my parcel and got a signature! I have not received my parcel and cannot contact anyone about it cannot even email them ! Despite having a tracking number. Bloody useless!!!!!
Jamie Taylor
Parcel was to be here on the 2nd of June it is now the 5th very bad service wouldn't even give them a 1 star
None of your business
Many times now parcels have been delayed for no apparent reason and it is near impossible to contact the local driver to rearrange delivery
Ann
The most unreliable of couriers . So many times they have stated attempted deliveries have been made when clearly no attempt was made. Parcels go missing for days/weeks, noone at Hermes takes ownership of the problem of missing parcels...just don't use them
Ian Lee
Supposed to pick a parcel up yesterday 4th June 2020, never let me know they would not be able to pick it up, I had UPS and TNT pick parcels up yesterday , Hermes are rubbish, bought the service through ebay, won't be using hermes again after this, they are not in any way proffesional.
Debra
Still waiting for my parcel - Hermes have had it for a week now and still no sign of it being delivered - got to be THE worst courier - everything seems to take forever
Philip Gibbs
You have promised my delivery several times and yet I still haven't received it.
Alan
Your company are very you can not speak with anyone regarding your parcel not being delivered buy driver your tracking system status is parcel signed for and delivered not true would not recommend this courier company.
David
Absolutely crap would not trust them un reliable and cannot be trusted to handle parcels of any value they are exasperating not worth