Hermes reviews

late delivery and misleading text message to update me which was inaccurate and stated events that the courier had attempted to deliver which was not true as the instruction was to leave at front door

I supposed to receive my parcel 2 days ago I didn't and I check tracking number the website is not working

Your company is the worst I have ever dealt with1st day courier arrived at my home but package was not on board then get email saying package delivered at 19.31, NOT, then another email saying driver having trouble finding address, laughable, then next day out for delivery, not arrived the day after out for delivery, not arrived then email we are having trouble with your parcel, unfortunately or fortunately for yourselves we are unable to speak to you, utterly incredibly worst customer service ever, company is deplorable.

Worst delivery service in the country took nearly 3 weels to get my parcel was festering in there warehouse not moving I have told one company who I deal with a lot if your sending my parcel by Hermes I ain’t buying from you Hermes is a joke but isn’t funny

As usual. let down again. At least they are consistent

Cheap and easy to send . If the code reader works . Don't even knock on the door theses days . Haven't yet received a damage parcle. Don't always deliver on time sometimes days after its ment to be received.

Parcels are getting later and later to were there supposed to be lately having a lot of problems receiving and delivered don’t think I will use this service myself anymore

What's the point in tracking if the driver apparently doesn't scan the parcel when it arrives at the depot, I always try to find a seller who doesn't use Hermes but was unable

The WORST,VERY WORST service possible,they are too lazy to reply.Apparently could not care less.Avoid this company

Absolutely rubbish. Have had several deliveries that have been delayed when they should have been delivered. 4 days at the depot? We've got your parcel and are processing it? Still why 4 days. Won't use again

Very slow delivery pidgin would be faster

Good start to my tracker easy to do.

Absolutely useless company, says it’s delivered my parcel and got a signature! I have not received my parcel and cannot contact anyone about it cannot even email them ! Despite having a tracking number. Bloody useless!!!!!

Parcel was to be here on the 2nd of June it is now the 5th very bad service wouldn't even give them a 1 star

Avoid at all cost so slow 5 days late and counting