Hermes reviews

Waiting 6 days for Hermes to deliver my return back to Amazon. Also tried to track my parcel but app is useless.

By far the worst delivery company if you want to know when it may arrive, tracking useless and usually just left in the door way when you least expect it.

2 parcels received by hermes and I have not received them. They arefrom same sender. very disappointed

Parcel not received

Easy and helpful

Parcel with courier for 3 days ... Still not arrived

Never got my parcel

Only put 1 star as no option for lower rating. Nearly a week my parcel has been with hermes and daily update on the tracking number always says 'delayed for 24 hours', shocking service and a very disappointed child, will never order anything from a company or individual that send via hermes ever again

Quite simply the world's worst courier company. Item I ordered was tracked into the local depot on 1st June then magically disappeared. Never use this company or you can kiss your item goodbye. Only given 1 star as would give them a 0 if it was an option.

Always poor slow service

Just so slow, collected from the parcelshop 5 days ago, still no attempt to deliver it. I ordered stuff from China the same day and that has turned up before it.

The tracking information is almost zero! I dropped off my parcel on the 30th of May and according to the Hermes website, the parcel has only been collected and no further information is available. It's now the 6th June and the parcel is nowhere to be seen. Tried contacting Hermes but this is impossible. A very poor service which I will not be using again and definitely not be recommending.

Only because it wouldn't let me leave no stars

Absolutely bad company , customer service just advice me to go back to my retailer no attempt of do anything. Charge me £6 on one call to talk with automatic robot can’t even do the job is programming . Lost one parcel and now wait for the other with apparently attempt to deliver one time , which the policy company said will trying three times . No ones care there Hermes is a very bad in everything company , how hard to do a good job Hermes ? No deserve even a one start

Very very poor. No movement of parcel in five days. Now states claim form issued