Hermes review by Ann

The most unreliable of couriers . So many times they have stated attempted deliveries have been made when clearly no attempt was made. Parcels go missing for days/weeks, noone at Hermes takes ownership of the problem of missing parcels...just don't use them

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Other comments

  • Dreadful. Says attempted today. Been here all day no attempt. No notifications nothing. Says will attempt again but doesn't say when! And like all great customer service you can't contact them to ask!


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  • Support to arrive 2 days ago I'm annoyed as well


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  • Been in all day says delivery failed. There been no knock and no way to contact help line


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  • Looked in the tracking app for my order and it said couldn’t deliver as wrong address. Checked my order and - of course - correct address!! Useless


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  • We have had Colin doing our deliveries for years .We now have a new driver just as efficient & we have no complaints.


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  • Useless as ever, must be the cheapest by far for companies to use them. Would never use if I sent people things. Supposed to be here Weds, now following Monday!!! Absolute joke of a company. Don’t waste your money if you need to send something. Better off spending on petrol and taking it yourself, more chance of it getting there


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