Purolator Canada review by Victoria

Delivery Drama. Purolator doesn't deliver. They fake out, then issue a tracking number and force you to run around to shipping depots to pick up your package. They don't issue reasonable timelines. You get template "responses" from Voncent, and queries are answered by Ali in Nova Scotia. They are not registered with the Better Business Bureau. There specialty is losing packages, delivering them to the wrong address, or taking forever. After a three week frost over the summer, I was told I would get my package "when it surfaces." A few years back my airline tickets to India were dropped off at my workplace (total population 2,000) and I waited an entire weekend until they could be located. Purolator delivers disappointment and heart-break for those who have the misfortune of having their lives up-ended by their unprofessional, unreliable, and shoddy service. Star Zero.

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Other comments

  • Single evelope to be delivered shkuld have been here over a week ago. No one to answer when it will arrive! This site wants me to pay for information on delivery time. IM NOT PAYING YOU TO TELK ME WHY IT ISNT HERE YET! canada post ciukd have deliveres it over a week ago!! Purolator is the worst ive ever seen at on time delivery!! And im a trucker so i know how long it takes. Fed ex would have had it here over a week ago too! Purolato.... you suck!!


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  • I am yet to receive my parcel ,since 3weeks


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  • Where is my parcel


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  • What is going on with my parcel???? Was told I'd have it in 2 or 3 days !!! It's been exactly 2 WEEKS!!!! AND NOW I JUST SEE THAT IT WENT FROM QUEBEC TO BURLINGTON ONTARIO! WHICH IS FATHER FROM WHERE IM AT! BY THE LOOK OF THESE REVIEWS SOMEONE NEEDS TO DO SOMETHING ABOUT THE WAY THINGS ARE BEING RUN THERE OR YOUGUYS ARE GONNA START LOSING ALOT OF BUSINESS! If I don't get my parcel by tomorrow you'll be returning it and I'll just start dealing with another courier. Unacceptable!


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  • Vevor is great .tools are great . delivery by the one company they use is 0. Not even 0 its pathetic. NOT ONE PARCEL ATTEMPT BY PUROLATER TO DELIVER TO MY APARTMENT HAS ARRIVED.NOT ONE. DALIVERY BY PUROLATER MUST STOP. ALL DELIVERIES BY UPS Showed UP AND ON TIME AND THEY KNEW HOW TO USE AND READ TO USE AN APARTMENT DOOR BUZZER SCREEN


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  • Tracking is good. Its stupidity of driver to not read door screen to scroll down to door number and press on it which dials my phone number. 3 deliveries and 3 drivers all just trying to press in our door number. Which gives a busy signal. Thats not a good record . and ups has always called when on way. Then buzzes us properly. Not purolater.0 out of 3 tries. Wow. I would really talk to drivers about reading door screen and learn to not press in door number but to scroll down to it.


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