Delivery Drama. Purolator doesn't deliver. They fake out, then issue a tracking number and force you to run around to shipping depots to pick up your package. They don't issue reasonable timelines. You get template "responses" from Voncent, and queries are answered by Ali in Nova Scotia. They are not registered with the Better Business Bureau. There specialty is losing packages, delivering them to the wrong address, or taking forever. After a three week frost over the summer, I was told I would get my package "when it surfaces." A few years back my airline tickets to India were dropped off at my workplace (total population 2,000) and I waited an entire weekend until they could be located. Purolator delivers disappointment and heart-break for those who have the misfortune of having their lives up-ended by their unprofessional, unreliable, and shoddy service. Star Zero.
Flafla
Got a big shipment today first time receiving from them and missing one item out of 9 :/ hoping they can find my missing package and bring it back.
Go to reviewCarol St Pierre
I am extremely upset. This was a Christmas gift for my 97 year old mother. Where is it?
Go to reviewRick Davis
We’ll you guys missed this Christmas. Maybe I’ll get my parcel by next Christmas 2025. How do you guys stay in business?
Go to reviewDebra Anderson
Why do your drivers not look at ID before surrendering pkg to people? I was told this envelope was for me, I gave them my name he said yep, had me sign. I was waiting for a new visa card, thought this was it. The mail was actually for someone else. I now have mail that does NOT belong to me. Because your drivers do not concern with who they deliver packages to. I have no way of getting this mail to the right person.
Go to reviewMarci
Horrible service! I was home when the driver dropped a notice in my mailbox without even driving in my driveway, saying I wasn’t home so they were unable to deliver! When I contacted customer service I was asked to pay $2 to speak the an “expert”.
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