Purolator Canada review by Michael Bryson

Expected parcel has been sitting in Montreal now for 5 days. Notice says it could be another 7 days before it leaves the Depot due to prioritized shipping of Covid19 Medication. Can understand this to a degree, however I am waiting for a parcel up here in the Yukon Territory that is of importance to me. Get another truck on the road or pass parcel on to another carrier. Don't take more on than you can handle. A further 7 day delay for me would mean at least 3 weeks more before I get the parcel. Can't see where we are in war-time priorities to the extent that customers are ignored.

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Other comments

  • Worst record for tracking! NEVER UPDATED! Delivery is SLOWER THAN PONY EXPRESS! Pkgs. Seem to circle around same location 2-3 times, then suddenly go into opposite direction of destination. CONGRATULATIONS! You've outdone CANADA POST in lowest rating!


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  • I have always found Purolator to be good at what they do... deliver packages. In my opinion they seem to take care with the items entrusted to them and the drivers I have encountered have been pleasant and knowledgeable. I do agree that there is more of a lag in the updating of information but there has also been an unrealistic set of expectations from some users. It is also sad that some folks seem to never appreciate ANYTHING and complain about EVERYTHING.


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  • I can’t even begin to say how bad this company is everything that is coming from them is late broken or doesn’t come at all just the worst company out there .Why Amazon Costco any of them use them is beyond my comprehension.Pissibly because there affiliated with Canada Post


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  • Excellent service. Received parcel ontime


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  • Promised for Tues 10 am still not there on Wed morning.


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  • Great delivery service! Always delivers when stated.


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