Purolator Canada review by Haley

If I could give 0 starts I would. My package arrived December 20 but the delivery guy didn’t knock or ring the doorbell so I had to pick it up myself.. but because I recently moved and didn’t have my address on my ID and didn’t carry a copy of my lease with me they wouldn’t give it to me and suggested they could have it redelivered to my house the next day.. it’s now been 9 days since they said that I still don’t have my package

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Other comments

  • Worst record for tracking! NEVER UPDATED! Delivery is SLOWER THAN PONY EXPRESS! Pkgs. Seem to circle around same location 2-3 times, then suddenly go into opposite direction of destination. CONGRATULATIONS! You've outdone CANADA POST in lowest rating!


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  • I have always found Purolator to be good at what they do... deliver packages. In my opinion they seem to take care with the items entrusted to them and the drivers I have encountered have been pleasant and knowledgeable. I do agree that there is more of a lag in the updating of information but there has also been an unrealistic set of expectations from some users. It is also sad that some folks seem to never appreciate ANYTHING and complain about EVERYTHING.


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  • I can’t even begin to say how bad this company is everything that is coming from them is late broken or doesn’t come at all just the worst company out there .Why Amazon Costco any of them use them is beyond my comprehension.Pissibly because there affiliated with Canada Post


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  • Excellent service. Received parcel ontime


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  • Promised for Tues 10 am still not there on Wed morning.


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  • Great delivery service! Always delivers when stated.


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