My family and I had 3 packages coming from fido. The man setting up the packages made sure he requested and confirmed our buzzer code for all three packages multiple times each. This was Thursday. Friday we check our tracking and it says address incomplete buzzer missing. We checked in online to update address. It did not work. We had to call in. We checked status during weekend again the address was not fixed. Monday 2 out of three packages where finally delivered at 730 at night. We called in for the last package and had to fix the buzzer again. Tuesday morning we checked and again it updated at 644am that the address needed to be fixed. We called in again. We are now told we will probably get it on Thursday. Your service sucks. I will never use you guys for personal use.
Flafla
Got a big shipment today first time receiving from them and missing one item out of 9 :/ hoping they can find my missing package and bring it back.
Go to reviewCarol St Pierre
I am extremely upset. This was a Christmas gift for my 97 year old mother. Where is it?
Go to reviewRick Davis
We’ll you guys missed this Christmas. Maybe I’ll get my parcel by next Christmas 2025. How do you guys stay in business?
Go to reviewDebra Anderson
Why do your drivers not look at ID before surrendering pkg to people? I was told this envelope was for me, I gave them my name he said yep, had me sign. I was waiting for a new visa card, thought this was it. The mail was actually for someone else. I now have mail that does NOT belong to me. Because your drivers do not concern with who they deliver packages to. I have no way of getting this mail to the right person.
Go to reviewMarci
Horrible service! I was home when the driver dropped a notice in my mailbox without even driving in my driveway, saying I wasn’t home so they were unable to deliver! When I contacted customer service I was asked to pay $2 to speak the an “expert”.
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