Purolator Canada review by VMJ
VMJ
Purolator is consistently infuriating. 3 out of 4 deliveries have not arrived for a variety of excuses. When that happens they insist that I make the drive to pick up the parcel instead of making redelivery easy. It has NEVER been offered, I have always had to insist. For example, they refused to deliver on a poor weather day, because the had no snow tires! Then redelivery was made very complicated, they were determined that I should take the 40 drive to the depot! The redelivery operator insisted on only one tracking number at a time even though it was a two parcel delivery, then before the second parcel number the software kicked me out to a live operator who had to start the whole thing over.Finally there is the ‘rob me, I am not home’ notice they paste on the door. Really this is what a mailbox is for. All the other delivery services make it regularly and apparently have snow tires on their vehicles.
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Other comments
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Me
Single evelope to be delivered shkuld have been here over a week ago. No one to answer when it will arrive! This site wants me to pay for information on delivery time. IM NOT PAYING YOU TO TELK ME WHY IT ISNT HERE YET! canada post ciukd have deliveres it over a week ago!! Purolator is the worst ive ever seen at on time delivery!! And im a trucker so i know how long it takes. Fed ex would have had it here over a week ago too! Purolato.... you suck!!
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Kemi
I am yet to receive my parcel ,since 3weeks
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Ken Ponto
Where is my parcel
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Colin
What is going on with my parcel???? Was told I'd have it in 2 or 3 days !!! It's been exactly 2 WEEKS!!!! AND NOW I JUST SEE THAT IT WENT FROM QUEBEC TO BURLINGTON ONTARIO! WHICH IS FATHER FROM WHERE IM AT! BY THE LOOK OF THESE REVIEWS SOMEONE NEEDS TO DO SOMETHING ABOUT THE WAY THINGS ARE BEING RUN THERE OR YOUGUYS ARE GONNA START LOSING ALOT OF BUSINESS! If I don't get my parcel by tomorrow you'll be returning it and I'll just start dealing with another courier. Unacceptable!
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Janett Poorman
Vevor is great .tools are great . delivery by the one company they use is 0. Not even 0 its pathetic. NOT ONE PARCEL ATTEMPT BY PUROLATER TO DELIVER TO MY APARTMENT HAS ARRIVED.NOT ONE. DALIVERY BY PUROLATER MUST STOP. ALL DELIVERIES BY UPS Showed UP AND ON TIME AND THEY KNEW HOW TO USE AND READ TO USE AN APARTMENT DOOR BUZZER SCREEN
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Janett Poorman
Tracking is good. Its stupidity of driver to not read door screen to scroll down to door number and press on it which dials my phone number. 3 deliveries and 3 drivers all just trying to press in our door number. Which gives a busy signal. Thats not a good record . and ups has always called when on way. Then buzzes us properly. Not purolater.0 out of 3 tries. Wow. I would really talk to drivers about reading door screen and learn to not press in door number but to scroll down to it.
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