Purolator Canada review by Bill Bennett
This level of service is disgusting for something (Covid test sample after 10 days in Quarantine) that obviously deserves priority. The earliest available pick-up time was more than 24 hours after completing the test. It took 15 1/2 hours to get to the sort centre from the pick-up point. The package then took 8 hours and 16 minutes to clear the sort centre and be put on a vehicle for delivery. Even after all of these time intervals, the package has still not been delivered. If it was a delivery for personal reasons, given the unreasonable delays and extremely poor level of service, I would refuse to pay for this delivery
More reviews
Flafla
Got a big shipment today first time receiving from them and missing one item out of 9 :/ hoping they can find my missing package and bring it back.
Go to reviewCarol St Pierre
I am extremely upset. This was a Christmas gift for my 97 year old mother. Where is it?
Go to reviewRick Davis
We’ll you guys missed this Christmas. Maybe I’ll get my parcel by next Christmas 2025. How do you guys stay in business?
Go to reviewDebra Anderson
Why do your drivers not look at ID before surrendering pkg to people? I was told this envelope was for me, I gave them my name he said yep, had me sign. I was waiting for a new visa card, thought this was it. The mail was actually for someone else. I now have mail that does NOT belong to me. Because your drivers do not concern with who they deliver packages to. I have no way of getting this mail to the right person.
Go to reviewMarci
Horrible service! I was home when the driver dropped a notice in my mailbox without even driving in my driveway, saying I wasn’t home so they were unable to deliver! When I contacted customer service I was asked to pay $2 to speak the an “expert”.
Go to review