Purolator Canada review by Margaret Eli
I am disappointed in service provided. I was home all day and was told delivery was attempted at a certain time and a notice put on door. No one ever came to door or left a message. Then I called the 1 800 number and after waiting on hold for 40 minutes was told that they would put in a request. I asked when delivery would be made and then put on hold for another 10 minutes. Then the lady came back on and I asked what she found out. She disconnected me and didn’t bother to call back if it was accidental. I had confirmed my phone number at start of call. Poor customer service
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Flafla
Got a big shipment today first time receiving from them and missing one item out of 9 :/ hoping they can find my missing package and bring it back.
Go to reviewCarol St Pierre
I am extremely upset. This was a Christmas gift for my 97 year old mother. Where is it?
Go to reviewRick Davis
We’ll you guys missed this Christmas. Maybe I’ll get my parcel by next Christmas 2025. How do you guys stay in business?
Go to reviewDebra Anderson
Why do your drivers not look at ID before surrendering pkg to people? I was told this envelope was for me, I gave them my name he said yep, had me sign. I was waiting for a new visa card, thought this was it. The mail was actually for someone else. I now have mail that does NOT belong to me. Because your drivers do not concern with who they deliver packages to. I have no way of getting this mail to the right person.
Go to reviewMarci
Horrible service! I was home when the driver dropped a notice in my mailbox without even driving in my driveway, saying I wasn’t home so they were unable to deliver! When I contacted customer service I was asked to pay $2 to speak the an “expert”.
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